Arh Herpes by another name LOL

My parcel arrived via Evri with no hassles, so that's two lost, and two delivered so far.

Of course, they couldn't just deliver it and let me forget about it, so this afternoon I received an email from them.

And the tracking details are now as follows...



It was delivered just after 10:00.

Even when they get something right they seem to be doing their level best to get something wrong.

Have you noticed that most of the companies will advertise 24-hour, or 48-hour courier services, but when you read on a bit it's always "we aim to..." and "We'll do our best to...."?

Royal Mail Tracked 48^® actually specifies "Aims to deliver in two to three working days,"  among its "features", and Evri's "Next Day delivery" states that "...we’ll do our best to deliver the next working day."

No promises, despite the ones implied by the name givern to the services, just "We'll give it a go, and if we fuck up, tough, cos we've got your money AND your parcel now." .

They both definitely push the boundaries!

No, as far as I could tell, they'd taken them out!

I forgot to mention Amazon, who, yet again "got it wrong" today.

I ordered something and took advantge of their "named day" delivery service.  I wanted it tomorrow.  It stated in my account that it was due to be delivered tomorrow, right up until it was delivered at lunchtime today.

Why on earth do they seem to think they're doing you a favour by delivering early?  They're the ones offering the named day service.  Surely they must realise that if you specify a particular day there's usually a good reason for it.  Luckily, I was available to accept the delivery today, but I'd thought I might not be, hence requesting delivery for tomorrow, when I was as certain as I could be that I'd be here. 

p.s.
No emails from Evri so far, to inform me when they expect to deliver the parcel they delivered yesterday.

I guess it's a combination of deploying their staff as efficiently and cost-effectively as possible for DPD and Amazon in the above examples, while using the "Hey, we got it to you / got to you, even earlier than you expected, aren't we wonderul?" excuse.

Well, on behalf of Martin and myself, guys, no you're NOT wonderful, you're f*cking annoying.

I've got an order in with Amazon, which is supposed to be delivered today, by 20:00.  It's not even "out for delivery" yet. at 17:55.

Amazon tracking tells me Dispathced Sunday, 18 September - Carrier picked up the package.

Courier tracking says "We're expecting it".

Guess who the courier is.  Yup.  Bloody Evri/Herpes again.  I wonder if they've lost yet another of my parcels.

In the meantime, my new Internet/Dab/FM tuner has vanished into the bowels of the Royal Mail with the message "There was an issue whilst your package was in transit.   We'll update you as soon as more info is available".  It was in Felixstowe on Tuesday.  Heaven only knows where it is now.

I did, however, receive my new watch today, with zero hassle, and also my new "QED Reference Audio 40 cable," which was only notable for the tracking indicating that I'd picked it up personally, in Glasgow, a few hours before it was actually dispatched and accepted by Royal Mail. 

I really am starting to take all of this stuff personally.

Looks like I'll be having a fight with Amazon tomorrow. You know, the one where they end up telling you to wait for 2 weeks and if it still hasn't arrived, speak to them again, despite the fact that you know precisely what's happened to it.

Trust me, I would never again use Evri by choice. There was no indication that they were being used by the vendor on Amazon until the order was in and they'd been theoretically dispatched.