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Post by MikeMusic on Jul 3, 2021 11:04:13 GMT
That wasn't so much fun. Everything off, including phones. Left off for half an hour or so With Wifi off. Cable connection only. One cable now works. Speedtest 15Mb download. None of the others, at least two or three of which used to work Back to the one cable for a final check - no that doesn't work either now Wifi working. Speedtest 6Mb download I could see that a couple of cables wouldn't work but not all of them Mike if I understand correctly what your saying, that really sounds like the ADSL router went down, which it should not unless powered off. Then from what you say after it rebooted itself the connected Ethernet cable don’t work. If my understanding is correct then it sounds as if the ADSL router is having hardware issues and you need to get another one from your broadband provider. Hoping it is the router and they can replace it. However September is pretty close and maybe I bite the bullet and try out a Three Mobile with a view to swapping over to that |
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Post by MikeMusic on Jul 3, 2021 11:06:11 GMT
The Tivos were connecting to download quite well recently so I plugged them in with a cable that didn't work
Tivo connected successfully today. Takes about a minute
Next up is to try the boss's laptop with a cable direct into the router
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Post by ajski2fly on Jul 3, 2021 13:50:37 GMT
The Tivos were connecting to download quite well recently so I plugged them in with a cable that didn't work Tivo connected successfully today. Takes about a minute Next up is to try the boss's laptop with a cable direct into the router Well from everything you describe it sounds like an intermittent fault, most likely a bad joint on the routers board. Ask for a replacement. |
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Post by MikeMusic on Jul 3, 2021 14:21:56 GMT
The Tivos were connecting to download quite well recently so I plugged them in with a cable that didn't work Tivo connected successfully today. Takes about a minute Next up is to try the boss's laptop with a cable direct into the router Well from everything you describe it sounds like an intermittent fault, most likely a bad joint on the routers board. Ask for a replacement. I'll be onto Plusnet |
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Post by MartinT on Jul 3, 2021 14:29:08 GMT
...and what does the router say? You need to be logged into the interface to see what is going on. How do I log in if wifi is off and the cable doesn't work ? Use the one good cable. If that doesn't work, Adrian is right. The router is toast. |
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Post by MikeMusic on Jul 3, 2021 18:37:28 GMT
How do I log in if wifi is off and the cable doesn't work ? Use the one good cable. If that doesn't work, Adrian is right. The router is toast. In between watching the Tour I'll try out the boss's laptop as one final go before asking Plusnet for a new router |
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Post by ajski2fly on Jul 3, 2021 21:27:00 GMT
Use the one good cable. If that doesn't work, Adrian is right. The router is toast. In between watching the Tour I'll try out the boss's laptop as one final go before asking Plusnet for a new router You are wasting your time, it makes no difference what you try and connect with it is a pile of Pooh!!! Ditch it and get a replacement, PLEASE. 🙂 |
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Post by MikeMusic on Jul 4, 2021 9:26:32 GMT
In between watching the Tour I'll try out the boss's laptop as one final go before asking Plusnet for a new router You are wasting your time, it makes no difference what you try and connect with it is a pile of Pooh!!! Ditch it and get a replacement, PLEASE. 🙂 Take a couple of minutes and I can be firmer with Plusnet I'm nothing if not dogged  |
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Post by MikeMusic on Jul 4, 2021 15:13:23 GMT
The latest Three mobile broadband deal looks to have gone down
£19 a month.
Plusnet will do well to beat that
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Post by MartinT on Jul 4, 2021 17:48:13 GMT
We're still very pleased with Three, but I thought your signal strength is not good enough?
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Post by ajski2fly on Jul 4, 2021 18:23:10 GMT
The latest Three mobile broadband deal looks to have gone down £19 a month. Plusnet will do well to beat that If it’s really is mobile broadband and running on 4g/3G forget it, you will be even more frustrated!! |
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Post by julesd68 on Jul 4, 2021 18:28:34 GMT
I've been dissapointed with Plusnet's lack of help over my mum's WiFi. She'll be going elsewhere.
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Post by MikeMusic on Jul 4, 2021 18:55:22 GMT
The latest Three mobile broadband deal looks to have gone down £19 a month. Plusnet will do well to beat that If it’s really is mobile broadband and running on 4g/3G forget it, you will be even more frustrated!! Next door have it and are delighted. 60Mb down and 30 up from memory |
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Post by petea on Jul 4, 2021 20:46:26 GMT
Zen have never failed to impress, but it does depend on what your local exchange / cabinet can deliver. If nothing else, their technical support is superb.
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Post by MikeMusic on Jul 5, 2021 9:09:05 GMT
Openreach are the limiting factor
Best I can hope for is 18Mb download, currently on 15 on a good day
1Mb upload
Next door has Three mobile, which I suggested and has 60Mb down and 30Mb up.
Installed for a couple of months and hasn't missed a beat (yet)
My guess is we will eventually all go mobile
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Post by MikeMusic on Jul 19, 2021 11:32:06 GMT
The Tour is over ! so onto checking the boss's pc with a cable
Works fine
Mine - doesn't. Wifi ok
Swap back
Boss's fine, mine not
Anything I can do with my pc ?
Reinstal something or turn off while facing North ?
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Post by petea on Jul 19, 2021 11:54:42 GMT
I assume you are not using fixed IP addresses in your home setup. If that is correct then check that your wired connection settings in the PC is using DHCP. If not, then turn it on and then turn WiFi off for a moment and try the cable connection again.
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Post by MartinT on Jul 19, 2021 13:39:49 GMT
Indeed, check that the IPv4 settings for cable connection are completely standard - no fixed IP, no proxy.
DHCP = auto configuration in the laptop.
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Post by MikeMusic on Jul 21, 2021 16:06:24 GMT
In case it seems I am not grateful for help...
Tried and got nowhere with this even with a YouTube guide
Another go later
BTW my laptop connected fine via cable before so the settings were changed by something other than me
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Post by MikeMusic on Jul 26, 2021 19:19:19 GMT
Round and round
Seems I have auto IP addresses looking at/from this laptop.
So why does the boss's connect and mine not.
Can't see DHCP mentioned specifically anywhere and wary of going in and breaking things
Could it be as simple as : Turn router and laptop off and on again ?
This was an intermittent fault to start with BTW
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