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Post by ChrisB on Feb 1, 2017 8:38:06 GMT
Well, that's what they said in the three emails I received the other day.
Yeah, right. OK thanks.
Estimated delivery dates?
Oh, in about three weeks.
What's that all about then?
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Deleted
Deleted Member
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Post by Deleted on Feb 1, 2017 9:09:30 GMT
If its eBay, the seller often marks an item as "dispatched" when they arrange collection rather than when it's actually on its way. It can therefore be a bit misleading. Some sellers don't help by setting a long lead time for dispatch. One seller I dealt with, posted a lead time of 8 working days. They actually posted next day but the courier lost the items and I couldn't raise a dispute until the estimated delivery date (including the 8 day lead time) had expired. The system needs looking at again.
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Post by MartinT on Feb 1, 2017 11:34:42 GMT
I always look for the tracking number and check that way.
Unfortunately, many small items are posted without tracking.
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Post by pre65 on Feb 1, 2017 11:54:59 GMT
On Ebay, sellers are judged by the feedback received. One item is delivery time.
So if a seller wants 100% rating on how quickly the item arrives he may overstate the time by a couple of days.
If he says 6 days and you get it in 4 days then he gets his 100%
It's annoying, in some ways, when you want something in a hurry because often 6 day items will be delivered before 2 day items, but there is no guarantee.
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Post by julesd68 on Feb 1, 2017 13:02:17 GMT
If a seller buys postage from ebay, the item will automatically be marked as dispatched, even if it hasn't physically been put in the post ...
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Post by Slinger on Feb 1, 2017 13:02:50 GMT
Amazon Logistics infuriate me. Tuesday you get a mail and a message on the Amazon site that your goods have been dispatched and will be delivered on Thursday. You arrange your schedule accordingly to make sure someone will be in on Thursday to receive your parcel. You go to bed on Tuesday night after double-checking that the delivery date is still set in stone...and by that I mean go to bed at two or three in the Wednesday morning. Wednesday morning at about 9:30 you get another email, "your parcel is out for delivery and will be with you today." 11:00 your parcel arrives, 24 hours sooner than you had rearranged your bloody schedule for. I hate to trash a company for being over-efficient, but it's every time lately and it's very annoying. I now have to make plans for the day after I receive their notification AND the delivery day they quote, just in case. Rant over!  |
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Post by MartinT on Feb 1, 2017 13:25:22 GMT
The solution is to have all parcels delivered at work. That way, you get it no matter when it arrives.
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Post by ChrisB on Feb 1, 2017 14:04:25 GMT
These particular purchases were CDs from Amazon.
Delivery at work? No chance!
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Post by julesd68 on Feb 1, 2017 14:15:27 GMT
Yes I find that everything from Amazon is generally one day earlier than stated, sometimes more than that ...
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Post by ChrisB on Feb 1, 2017 14:26:14 GMT
My thoughts are that they might tell you it's been dispatched as soon as they can in order that you don't cancel the purchase. The 21 days part says to me that there's a good chance they don't physically hold the item.
If this is true, I think it's pretty shabby really.
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Post by MartinT on Feb 1, 2017 15:53:57 GMT
See here. I am completely gobsmacked. Amazon Japan have a seriously efficient service. |
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Post by ChrisB on Feb 8, 2017 10:29:37 GMT
Still waiting!
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Post by mikeyb on Feb 8, 2017 10:53:41 GMT
This is why I subscribe to Amazon Prime, you know exactly when it will arrive, when they use DPD in our area they deliver within hour slots and you receive email and text updates telling you which driver it is, what number your parcel is in his van and a time it will be delivered, perfect, never had an issue.
Ok you have to pay for Prime but due me it's well worth it as I have stuff delivered to the whole family next day and always on time.
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Post by ChrisB on Feb 8, 2017 10:56:48 GMT
Yes, we have a Prime account but this stuff comes from other sellers, so no use in this case.
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Post by mikeyb on Feb 8, 2017 10:56:50 GMT
If it states 21 days delivery then it might have been an Amazon Marketplace seller, or by the time you placed your order it went out of stock, buyers need to watch out for the 'Supplied by Amazon' in the listing, this usually means it's an outside agent that's selling but using Amazon to supply it.
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Post by mikeyb on Feb 8, 2017 10:57:12 GMT
I see we cross posted lol
A lot of marketplace sellers don't carry stock and only order from someone else once you buy it. But great but if it's the only way to but it at the price you're prepared to pay.....
Dodax online is a seller I use regularly via Amazon as they're much cheaper in many cases on LPs and CDs, decent delivery from Germany too.
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Post by ChrisB on Feb 8, 2017 11:01:54 GMT
So we did!
My annoyance isn't really the long wait because I knew about that before I confirmed the orders. What miffs me is the fact that they proudly announced that my stuff has been 'dispatched' the first chance they get. They quite plainly haven't dispatched anything at all.
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Post by MartinT on Feb 8, 2017 11:08:40 GMT
It's a naughty practice.
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Post by zippy on Feb 8, 2017 12:11:24 GMT
These particular purchases were CDs from Amazon. Delivery at work? No chance! I'm surprised at that - all the CD's I order from Amazon come via Royal Mail and get put through my letterbox so I never have to wait around for them. 'other sellers' via Amazon is a different matter - that all seems to be hit-and-miss. |
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Post by MartinT on Feb 8, 2017 12:19:37 GMT
Delivery at home is fraught with difficulties, many couriers can't find us, we have a standard letterbox which won't take anything large, gates stop them getting in and they often want things signed for. The consequence is that we have an entire neighbourhood support system of signing for each other's parcels but it can add a day or two to receiving them.
Delivery at work is no problem whatsoever.
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