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Post by Stratmangler on Jul 10, 2016 18:48:21 GMT
Does your BT master socket look like this? Does your router plug into the shutter just below where it says BT? Did your sparky take the feed back to your wiring hub from the frame at the back of the socket, or the one you can see on the smaller front plate, or neither? You have to be careful to make sure that anything fed out to extensions is filtered appropriately. I've had a couple of days work this last week rectifying installation faults done by a sparky. Some are good at voice and data, most are not.
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Post by MartinT on Jul 10, 2016 19:11:52 GMT
That happens to routers. Give it clean mains and make sure the firmware is up to date. Good mains ! Hadn't crossed my mind. Will look it over How easy for a Muppet to update firmware ? Depends on whether you can browse to the interface, for instance my BT Home Hub 5 is on 192.168.1.254/RTFM - yours may well be different!
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Post by Stratmangler on Jul 10, 2016 21:53:07 GMT
Mike
Thinking on from my last post I'm fairly certain that there's something anomalous with your internal wiring that's causing your router to grind to a halt.
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Post by MikeMusic on Jul 11, 2016 7:50:22 GMT
Thanks both.
That is the socket and the router takes from that top socket. The phone wiring comes into the top of the house, disappears (may be able to find the route with a fair bit of work) and comes out at that socket. The wire goes to the router which I think supplies the patch panel - need to check
I'll investigate accessing the router. Did that at work a few times under instruction
Having a rats nest of wiring shoved into a cubby hole may well be causing problems. It has been 'tidied' up so the wiring doesn't show. Not me !
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Post by Stratmangler on Jul 11, 2016 8:22:50 GMT
The important thing for your telephone line is that it goes direct to the master socket. If there are any other sockets in line then they can cause problems. The master socket has to be the first hit, and any extension cabling needs to be fed from the connection frames provided, as they're filtered for telephone devices.
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Post by MartinT on Jul 11, 2016 8:47:47 GMT
Agreed - when I had the router plugged into what turned out to be an extension socket (great planning - the house is wired for ethernet all terminated in the cupboard under the stairs, but the phone socket was an extension) I only got around 30Mbps speeds. I had the friendly BT engineer move the master Openreach socket to the cupboard and the speed rocketed up.
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Post by MikeMusic on Jul 11, 2016 15:26:35 GMT
My last BT guy who discovered we had a junction box outside that filled with water, that was helpful ! Could have sorted us out more if we knew where the cable ran inside. It's going to be quite a job to find the route. One day....
This is where a small, thin person would come in handy.
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Post by Slinger on Jul 11, 2016 15:40:10 GMT
In case anyone is interested I can vouch for the BT Home Hub 5 working perfectly with 802.11ac as I posted here on June 11th. is.gd/ozWsS2
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Post by MartinT on Jul 11, 2016 16:40:27 GMT
Yes, my desktop Brix is on 802.11ac connected at 150Mbps to the HH5. My Lumia 950 phone reports 802.11n on Ch.6 and 802.11a on Ch.48 but there is a missing API, probably because it's running W10 fast track (1607) so is a beta version.
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