Post by pinkie on Dec 30, 2015 10:01:39 GMT
(or close friends - unless you can abuse them back by getting them to waste hours on your hifi pimping ideas)
I have just been dealing with my sisters tax affairs. It has been the usual nightmare with her bookkeeping, including a spreadsheet with completely invalid formulae (it only had to add up) producing a result that was out by a factor of 4
I had to go back through bank statements and self-billing invoice copies. Anyway having done all that, I went to submit her tax return - which rejected with an HMRC "authentication error"
Now I get these from time to time, when I reinstall software. But I hadn't. So I tried submitting another clients return - no problems
Rather than face the despair which is 24 hours on hold for HMRC's support, I put in a support ticket to my software supplier
The short version (and it took a lot of steps getting there) is she had given me the wrong Unique Taxpayer Reference (UTR) - she had supplied her company number instead of personal one. But because it WAS the RIGHT company UTR, it passed the validation checks for a UTR - it just didnt match the client record.
Just what I need at this time of year. It's always the same with friends and family.
I have just been dealing with my sisters tax affairs. It has been the usual nightmare with her bookkeeping, including a spreadsheet with completely invalid formulae (it only had to add up) producing a result that was out by a factor of 4
I had to go back through bank statements and self-billing invoice copies. Anyway having done all that, I went to submit her tax return - which rejected with an HMRC "authentication error"
Now I get these from time to time, when I reinstall software. But I hadn't. So I tried submitting another clients return - no problems
Rather than face the despair which is 24 hours on hold for HMRC's support, I put in a support ticket to my software supplier
The short version (and it took a lot of steps getting there) is she had given me the wrong Unique Taxpayer Reference (UTR) - she had supplied her company number instead of personal one. But because it WAS the RIGHT company UTR, it passed the validation checks for a UTR - it just didnt match the client record.
Just what I need at this time of year. It's always the same with friends and family.
