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Post by MikeMusic on Dec 8, 2015 16:01:43 GMT
And how easily can you work out how a hifi dealer/supplier (or other) is treating you ?
I know what I prefer although I have sometimes struggled working out what that particular dealer was treating me as.
Some things that come to mind
Do they agree with everything you say ?
Do they suggest things they can't supply ?
Do they come up with things you hadn't thought of ?
That may seem logical, you 100% disagree with or somewhere in between
Do they suggest the latest box or an older one ?
Do they recommend a cheaper solution that you thought - or a way more expensive one ?
Do they come up with *answers* ?
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Post by pre65 on Dec 8, 2015 16:23:40 GMT
To me, if you deal with the Hi-fi store for items you use personally - it has to be "customer".
"Client" smacks of a business,trade or corporate relationship.
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Post by MikeMusic on Dec 8, 2015 17:44:45 GMT
Can be for sure.
Change the words for something more suitable
I used to think 'client' was pretentious when applied to many industries, mine being printing and not 'qualified' to have 'clients'.
I have also seen some of those industries 'qualified' treat their 'clients' as mug punters to be fleeced.
The guy that looks after my boiler, gas and plumbing treats me very well, so does the guy that does my deep tissue massage.
Don't know what they call the people who pay them
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Post by Slinger on Dec 8, 2015 18:48:45 GMT
As a "customer" I am being sold something. As a "client" I am involved in a longer term business relationship that goes beyond a simple financial transaction.
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Post by MartinT on Dec 8, 2015 19:28:48 GMT
As a "customer" I am being sold something. As a "client" I am involved in a longer term business relationship that goes beyond a simple financial transaction. Yes, I agree completely with that definition. |
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Post by Paul Barker on Dec 8, 2015 21:47:39 GMT
For my short period working in the nhs the service users were referred to as clients; the outdated term for them was of course patients. I have no idea what they have been calling their service users since 2003. This is because now that I am not a servant of their systems and procedures I can call whatever I like anything that most seems to fit. Given freedom I would call the whole job lot of them patients. I spoke up because of your use of or interest in the word client.
to sum up I call a patient a patient now I am free to, a customer a customer and a spade a spade.
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Post by MartinT on Dec 8, 2015 22:06:32 GMT
And a passenger is a passenger, not a 'customer'.
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Post by pre65 on Dec 8, 2015 22:23:08 GMT
I think that "customer" is a better word from service providers.
Be it rail companies, telephone suppliers or airlines.
Just (as always) my opinion.
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Post by Slinger on Dec 8, 2015 22:59:09 GMT
Of course to catapult a feline into the midst of a loft of Columbae, prostitutes have clients. And surely prostitution must be a service insdustry? Ergo, service industries have clients.  |
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Post by MikeMusic on Dec 9, 2015 9:48:17 GMT
Substitute or replace the 2 words
customer and client
As Slinger says the one I prefer is the long term relationship
From what I've heard Richer Sounds seem to do a pretty good job considering the market they work in
Hearing of some high end dealers and suppliers... Punter asks about an expensive box or tow and they sell it, no questions asked.
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