I can throw in four I've used more than once and been very happy with:

1. Arkless Electronics. Jez is a great bloke and really knows his stuff. He turns repairs around very quickly and won't take a penny up front. The things he has repaired for me and mates have been faultless long-term. Jez also builds bespoke stuff. He was chief design engineer for both Musical Fidelity and Alchemist, so he has a great track record.

2. The Maughan Amplifier company/MAC Electronics. Mr Maughan Snr runs the former and his son (Michael) the latter. Whilst initially specialising in making and repairing valve stuff, they have repaired many high end solid state Amps for myself and friends. They successfully sorted a pair of Levinson monoblocks that the official repairer had failed to fettle over several months. They also have the best valve testing eqipuipment here is and they can even service Nakamichi tape decks. A number of dealers use their services for this.

3. Wembley Loudspeakers. They fix voice coils, roll surrounds and even do re-coning. They sorted rubbing drivers for peanuts too. You sometimes wait a bit due to demand for their services, but they are real experts and very inexpensive to boot. Between mates and myself, we must have used them over 20 times and every one has been perfect.

4. Elite Powder Coatings: They have powder coated a number of cases and faceplates for me, as well as speaker stands. They powder coat all the stuff for Custom Design and are a pleasure to deal with. Their work is done quickly, cheaply and perfectly. The service is genuine and first class too. One of the nicest firms I have ever come across. They don't just do black either: Any colour and any finish. Top notch.

That hasn't been my experience, Martin. Or of friends who have used his services. I think the well-documented issues Jez had are very much in the past. He has never failed to answer a call or respond to a text. The longest he's taken to fix anything for anyone is is two days.

As for the attitude, I can only say it's not there when you deal with him on a pesonal level. Sure, he has his opinions but they are conveyed in a friendly, non-combative way.

I,m going to add a plus 1 for Wembley Loudspeakers, I’ve known and used these guys for pro audio and domestic kit too. Also for Tannoys Nick at Lockwood does a great service.

What about cartridge rebuild/retip? Has anyone got any personal experiences they want to share? I've read so many varying reports elsewhere.

I used Expert Stylus in the past to re-tip an AT OC9 and they did a fine job. I'm not sure if they are still in business?

Don't get your point here at all.  Aprt from the OPPO which is about 7 years old and the belts on the loading tray is a known fault.  The rest is all about 20 years old and has been used.  I started this thread to try and flag up a good honest company and one that gives good customer service and you seem to want to carp at this.  Personally I try not to comment and "Thread crap" unless I have something useful to say.

That MAC electronics seem good. I've an amp that was fettled by them and it's excellent.

There's a couple of guys up this way that are good : Ones a Polish lad who comes to you and fixes bits n bobs then and there which is handy and there's another fellow called Nuno who runs a specialist repair shop about 40 miles from me. Look up NB Audio in Cupar to get an idea.

Eduardowobblechops is also pretty nifty with a soldering iron too!

I think Class A is an independent firm.

Im NOT your mate sunshine.